1. Information We Collect
Personal Information

Email addresses
Username and display names
Profile information you choose to provide

Automatically Collected Information

IP addresses
Browser type and version
Device information
Usage patterns and preferences
Cookies and similar tracking technologies

2. How We Use Your Information
We use collected information to:

Provide and maintain our service
Improve user experience
Communicate with users
Ensure security and prevent fraud
Comply with legal obligations
Send service-related notifications

3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

With your explicit consent
To comply with legal requirements
To protect our rights and safety
With service providers who assist in our operations
In connection with a business transfer or merger

4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure.
5. Cookies and Tracking
We use cookies and similar technologies to:

Remember your preferences
Analyze website traffic
Improve our services
Provide personalized content

You can control cookie settings through your browser preferences.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
7. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
8. Your Rights
Depending on your location, you may have rights to:

Access your personal information
Correct inaccurate information
Delete your personal information
Object to processing
Data portability

9. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]

Refund Policy - CrushNovels.net
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. General Refund Policy
CrushNovels.net strives to provide high-quality service to all users. This policy outlines the circumstances under which refunds may be requested and processed.
2. Digital Content Refunds
Eligible for Refund:

Technical issues preventing access to purchased content
Duplicate purchases made in error
Unauthorized transactions (subject to verification)
Content significantly different from description

Not Eligible for Refund:

Change of mind after successful download/access
Compatibility issues with personal devices
Content already consumed or downloaded

3. Subscription Services
Monthly Subscriptions:

Cancellation effective at the end of the current billing period
No partial refunds for unused portions of the month
Full refund available within 48 hours of initial purchase

Annual Subscriptions:

Cancellation available with prorated refund for unused portion
Refund requests must be submitted within 30 days of purchase
Processing fee may apply for early termination

4. Refund Request Process
To request a refund:

Contact us at [email protected] within the applicable timeframe
Provide your account details and reason for refund
Include relevant transaction information
Allow 5-10 business days for review and processing

5. Processing Time

Approved refunds will be processed within 5-10 business days
Refunds will be credited to the original payment method
Bank processing times may vary

6. Exceptions
We reserve the right to deny refund requests that:

Fall outside the specified timeframes
Appear to be fraudulent or abusive
Violate our Terms of Service
Involve accounts with repeated refund requests

7. Contact Information
For refund requests or questions about this policy:
Email: [email protected]
8. Policy Updates
This refund policy may be updated periodically. Changes will be posted on our website and take effect immediately upon posting.Chat controls Sonnet